AN UPDATE FROM YOUR LOCAL THEATRE
During these challenging times, the safety of our customers, teams and visiting companies remains our top priority and performances will continue to either be rescheduled or cancelled if they cannot be performed with socially distanced audiences.
We’re working with limited staffing and resources to reschedule performances, but please be assured that we are doing this as quickly as possible and your tickets/money are safe. If your show has been rescheduled or cancelled we’ll be in touch with you as soon as possible by email with further information. If your performance is rescheduled we will automatically transfer your tickets to the new date, however if this isn’t suitable we can refund you, or we can apply a credit on your account to use for a future performance.
You may also wish to consider donating your ticket money to the theatre, giving you access to 2020Club and 10% off all future shows and purchases for 12 months once the theatre has re-opened, please let us know by email if you’d like to do this.
If you have already emailed us with a request, we will respond to you as soon as we can.
We send a heartfelt thank you to all our customers who have been incredibly patient and supportive during this challenging time. We need our audiences now more than ever. We are determined to lift the curtain as soon as it is safe to do so and bring exciting theatre productions back to Peterborough.
In the meantime, stay safe and we’ll be back very soon.
The shows MUST go on!
Box Office opening times:
Online – Open.
In person – Closed, except prior to performance times.
Phone – Open. 12pm-2pm on Tues and Thurs only.
For enquiries about tickets and refunds, please email email@example.com
|SHOW NAME||ORIGINAL DATE(S)||NEW DATE|
|Firedance||25 Mar 2020 / 25 Feb 2021||22 Feb 2022|
|ELO Again||28 Mar / 22 Nov 2020||22 Oct 2021|
|Eric & Ern||29 Mar / 04 Oct 2020 / 05 May 2021||13 Oct 2021|
|That’ll Be The Day||17 Apr / 23 Sep / 23 Nov 2020 / 05 Jun 2021||24 Nov 2021|
|What’s Love Got To Do With It||23 Apr / 10 Sep 2020 / 15 May 2021||11 Feb 2022|
|Frank Skinner: Showbiz||24 Apr / 20 Nov 2020 / 27 Jan 2021 / 18 Jul 2021||05 Sep 2021|
|Someone Like You||25 Apr / 08 Oct 2020 / 23 Jul 2021||24 Mar 2022|
|An Evening with Anton Du Beke||26 Apr 2020 / 19 May 2021||14 May 2022|
|Tropicana Nights||02 May / 19 Sep 2020/ 06 Mar 2021||We’re working on this…|
|Big Eurovision Party||08 May 2020 / 14 May 2021||We’re working on this…|
|The Ukulele Orchestra of Great Britain||09 May / 11 Oct 2020 / 25 Mar 2021 / 06 Jun 2021||16 Oct 2021|
|Zog||16-17 May / 05-06 Sept 2020 / 09-11 Jul 2021||We’re working on this…|
|Walk Right Back||30 May 2020 / 13 May 2021||19 May 2022|
|The Rocket Man||05 Jun / 28 Oct 2020 / 22 Jan 2021 / 11 Sep 2021||04 Jun 2022|
|Whitney – Queen of the Night||12 Jun / 22 Oct 2020||20 Oct 2021|
|Ian & Vincent: Act Two||13 Jun / 28 Jul 2020 / 25 Apr 2021||17 Apr 2022|
|UK Pink Floyd Experience||19 Jun / 21 Oct 2020 / 21 Jan 2021 / 29 Apr 2021||12 Nov 2021|
|Footloose||7-11 Jul / 29 Sep-03 Oct 2020 / 09-13 Feb / 25-29 May 2021||15-19 Mar 2022|
|G4 Live 2020||17 Sep 2020||21 Oct 2021|
|Wannabe||18 Sep 2020 / 28 Jan 2021||30 Apr 2021|
|The Bon Jovi Experience||25 Sep 2020 / 24 Sep 2021||29 Jan 2022|
|Showaddywaddy||26 Sep 2020 / 14 Jan 2021||28 Jan 2022|
|Sixties Gold||10 Oct 2020||23 Oct 2021|
|The Commitments||19-24 Oct 2020 / 11-16 Oct 2021||15-20 May 2023|
|Dreamboats and Petticoats||14 Nov 2020 / 18 May 2021||10 May 2022|
|Lost in Music||21 Nov 2020 / 17 Jun 2021||06 Jun 2022|
|Oh! What A Night||26 Nov 2020 / 26 Feb 2021 / 01 May 2021||06 Nov 2021|
|Anything For Love||27 Nov 2020 / 06 May 2021||05 Nov 2021|
|Maximum Rhythm N’ Blues with The Manfreds||28 Nov 2020||19 Nov 2021|
|John Bishop Live 2020||10 Dec 2020||22 Sep 2021|
|Jimmy Carr: Terribly Funny||19 Nov 2020||16 Nov 2021|
|Blake in Concert||29 Nov 2020||29 Sep 2021|
|Jimmy Carr: Terribly Funny (Socailly Distanced)||12 Dec 2020||06 Mar 2021|
|Aladdin||12-31 Dec 2020||11-31 Dec 2021|
|Daniel Sloss: Hubris||05 Feb 2021 / 03 Jun 2021||24 Sep 2021|
|Rock of Ages||9-13 Feb 2021 / 22-26 Jun 2021||12-16 Apr 2022|
|Solve-Along-A Murder She Wrote||26 Feb 2021 / 09 Jul 2021||27 Nov 2021|
|The Circus of Horrors||24 Mar 2021 / 24 Mar 2021||08 Feb 2022|
|Seven Drunken Nights||31 Mar 2021 / 12 Jun 2021||09 Apr 2022|
|Strictly Ballroom: The Musical||29 Mar-03 Apr 2021 / 10-15 Jan 2022||28 Nov – 03 Dec 2022|
|Lost Voice Guy: Cerebral LOL-sy||05 Apr 2021||03 Apr 2022|
|Oti Mabuse: I Am Here||16-17 Apr 2021 / 04 Jul 2021||17 May 2022|
|We Will Rock You||19-24 April 2021 / 27-02 Oct 2021||13-18 Jun 2022|
|Fascinating Aida||08 May 2021||11 Nov 2021|
|Johnny Cash Roadshow||18 Jun 2021||01 Jul 2022|
|Here Come The Boys||18 Jun 2021||We’re working on this…|
|Some Guys Have All The Luck||24 Jul 2021||08 May 2022|
|Big Girls Don’t Cry||23 Sep 2021||29 May 2022|
|The Osmonds: A New Musical||8-12 Mar 2022||19-23 Apr 2022|
If you’ve not yet received a refund for any of the shows listed below, please contact us: firstname.lastname@example.org
|An Evening With Harry Redknapp|
|Legends of the Game|
|James Bond Concert Spectacular|
|Joe McElderry: Live 2020|
|Bring It On|
|Joe Pasquale: 20/20 Vision|
|Robert Temple – The Hypnotist: RED RAW|
|Carole – The Music of Carole King|
|Santa’s Christmas Cracker|
|The Adventures of Dr Dolittle|
|Jimmy Carr: Terribly Funny (Socially Distanced)|
|Kevin Clifton: Burn The Floor|
|Psychic Sally: 10 Years and Counting…|
Frequently Asked Questions
Where is my refund?
You will have received a reschedule notice for your performance with the option to request a refund by email for our team to process.
Refunds should reappear in your account almost instantly in most cases and will appear under the name ‘Selladoor’. In some cases where a card has expired or an account has closed we may request details to transfer your refund manually.
If you requested a refund but did not receive a confirmation email, please get in touch for us to investigate: email@example.com
Has my show been rescheduled?
We’re working as quickly as possible to reschedule performances that have been affected. As soon as we have confirmation from the show’s producer we will be in touch with all bookers, via email initially, with the full options for your tickets. Some shows will not be possible to reschedule and you will then be notified of the cancellation.
Can I swap seats? Can I upgrade my seats?
Yes, we will be able to upgrade your seats as soon as all transfers have been completed, where there is availability. Please let us know you’re interested in upgrading when you accept to exchange your tickets.
Why haven’t I heard from you?
We’ve initially been contacting customers via email for all shows that have been affected. We know that some people won’t have received our emails for a number of reasons including high security settings on your account, emails being delivered to junk, filtered folders etc. Please bear with us as we work through all shows and make every possible effort to reach you.
Why haven’t I received a phone call or letter?
While the Box Office and Theatre is closed the team are working diligently from home without access to our phone lines or our usual postal services.
We’re able to identify customers that do not have an email address and as soon as we’re able to we will be in touch.
How can I book accessible seating?
We’re happy to assist in booking accessible seating that is best for your access needs. Just drop us an email with your requirements and we can advise best seating for you or reserve your tickets and someone will call you back to arrange payment at a later date.
How much credit do I have?
You are able to check how much credit you have by logging in to your account on our website. Click on the Credit Tab to view a summary of your available credit.
Do I need to keep my original tickets?
If your show has been rescheduled we will be issuing you tickets either by email or for collection from the Box Office once the theatre has re-opened.
How can I check which tickets I have booked?
Your tickets can be reviewed by logging in to our website and clicking on the Orders Tab. Here you will find a list of orders relating to performances you have booked with us.
If I purchase tickets for a show in the future that is cancelled or rescheduled will I be able to get a refund?
Our standard terms and conditions apply to all new purchases and rescheduled performances. In the case that a performance is cancelled or postponed by us you will be able to receive either an exchange, credit or refund. You may also wish to consider donating your tickets back to the theatre.